Privacy Policy

Last Updated: August 20, 2025

John Mold Testing Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information, including information related to our SMS messaging program.

Information We Collect

• Contact details you provide (name, phone number, email address, service address).
• Information submitted through our website forms (e.g., service requests, booking details, and notes).
• SMS consent and messaging preferences (time, date, source, and method of consent).
• Technical information such as IP address, device, and browser type (via standard web logs and cookies).

How We Use Your Information

• To provide mold inspection and testing services you request.
• To send appointment reminders, service updates, or promotional offers if you consent.
• To improve our website, services, and customer support.
• To comply with legal obligations and enforce our terms.

SMS Communications

By opting in, you agree to receive SMS messages from John Mold Testing Inc. Messages may include appointment reminders, service updates, and promotional offers.

• Message & data rates may apply. Message frequency may vary.
• Reply STOP to opt out. Reply HELP for support.
• No mobile opt-in information or SMS consent will be shared with third parties or affiliates.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our website and deliver services, subject to confidentiality obligations. We may disclose information to comply with law, protect our rights, or respond to lawful requests.

Data Retention

We retain personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS consent records may be retained to demonstrate compliance.

Your Choices & Rights

• You may opt out of SMS at any time by replying STOP.
• You may request access to, correction of, or deletion of your personal data by contacting us.
• You can adjust cookie settings in your browser; note that disabling cookies may impact site functionality.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Policy from time to time. We will revise the “Last Updated” date and, where appropriate, provide additional notice.

Contact Us

John Mold Testing Inc.
Address: 5913 Cahill Ave, Tarzana, CA 91356
Email: johnmoldtest@gmail.com
Phone: 818-720-7120